Appointments

We have changed the way in which we offer appointments to our patients. We now use Klinik which is an online service. This is found on our Home Page of the website and it requires patients to complete the form regarding their current or ongoing symptoms. If you have an urgent mental or physical health issue occurring during the day, our Clinical Team of GP's, Advance Nurse Practitioners and Paramedics will triage your Klinik form to see if it needs urgent treatment. 

Our reception team are trained to ask the questions needed to refer you to the right person. They will take the details needed from you and if you are unable to, our receptionists can also complete a Klinik form on your behalf. Our GPs consider that, this is the best way to ensure that your call is dealt with by the most appropriate member of our team.

Please see below frequently asked questions regarding Klinik. 

Klinik FAQs

If you are booked for a telephone appointment, please ensure you answer all withheld numbers on the day of your appointment. Our clinicians will attempt to contact you twice but if you miss both calls, please call us to re-arrange.

If your query is of a non-urgent matter, our receptionists will be happy to help you with your query. 

We offer extended opening hours on a Tuesday and Thursday morning every week at Wyke Regis Surgery for nursing appointments. We also hold nurse clinics on the second and fourth Saturday of each month. If you feel you would benefit from one of these extended opening hours appointments, please contact our reception team.  

Missed Appointments

We try hard to provide you with a high quality efficient service but we need your help to avoid wasted time through unattended appointments. We have a policy whereby patients who fail to attend more than three appointments over a six-month period may be contacted by the surgery and where they continue to fail to attend further appointments, may possibly be requested to register with a practice elsewhere