An open letter to our population - from Dr Rachael Stow on behalf of Weymouth & Portland Primary Care Network regarding current GP protocols and the agreed shielding policy for patients at high risk of complications in the Community - PLEASE CLICK HERE TO READ
If you have a medical condition which makes you extremely vulnerable to coronavirus and you need support – please click here to register.
Coronavirus update information - STAY AT HOME
- Only go outside for food, health reasons or work (where this absolutely cannot be done at home).
- Stay 2 metres (6ft) away from other people.
- Wash your hands as soon as you get home.
You can spread the virus even if you do not have symptoms
Please click here for more information regarding staying at home and social distancing
Coronavirus symptoms - Do NOT go to a GP surgery, pharmacy or hospital
The most common symptoms of Coronavirus are recent onset of new continuous cough and/or high temperature. For most people Coronavirus will be a mild illness.
The government is advising you to stay at home if you have Coronavirus symptoms.
- If you live alone and you have symptoms of Coronavirus illness, however mild, stay at home for 7 days from when your symptoms started.
- If you live with others and you are the first in the household to have symptoms of Coronavirus, then you must stay at home for 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
- Please click here for more information and guidance for households with possible Coronavirus infection
If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online Coronavirus service.
If you do not have internet access, call NHS 111.
For a medical emergency dial 999.
COVID-19 UPDATE from the surgery - 25/03/2020
Thank you for all your social distancing efforts. This is so important in halting the spread of the pandemic and allowing our NHS services to cope.
In order to comply with this, our surgery doors are now locked. Chickerell surgery is temporarily closed.
All requests for appointments, visits or procedures will be triaged by a GP or nurse. Please only come to the surgery if you are invited to do so.
e-Consult is the preferred method of contact with your GP as you can get a direct reply back without needing to wait on the telephone.
You may drop off your prescription requests in the letter box outside the surgery still. Please provide the surgery with a nominated chemist to send it to as you will not be able to collect scripts from the surgery. There are forms left outside each surgery to provide a nominated chemist. Pharmacies are under immense pressure at the moment so please allow as much time as possible before collection.
Please be aware that our team are working extremely hard in exceptionally difficult circumstances to ensure we can provide a safe service for you.
Thank you for your patience in this difficult time.
Dr Rachael Stow
Medical certificate: If you require a medical certificate this can be emailed to you, if you provide your email address. Please use e-Consult to request medical certificates. You will not be provided with a medical certificate to cover self-isolation or illness from COVID 19 infection. To obtain a note for this click here .This will produce a note to cover you.
Welcome to Wyke Regis & Lanehouse Medical Practice
Welcome to our surgery website which aims to give you all the information you need to make best use of our services. The website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to provide you with appropriate healthcare as well as providing specialist management of long-term conditions and clinics covering a wide range of health issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access & Parking
Wyke and Lanehouse surgeries and their facilities are at ground level with automatic doors to allow access for wheelchairs and prams. The Chickerell Branch has a ramp for wheelchair and pram access. If you need assistance with the doors, please let a member of staff know and they will be happy to help.
The car park at Wyke Surgery is not owned by the practice and we have no control over the parking restrictions. The car park is shared by the library and the dentist which, at certain times, gets very busy. As spaces are at a premium, it would be appreciated if visitors would park here only when they are using the Health Centre facilities.
Alternatively, the council has recently provided 2 hour parking spaces directly opposite the surgery on Portland Road, so please use these whenever possible.
Please do not to use the spaces provided for the doctors in case they are called out on an emergency.
Lanehouse Surgery has its own car park and also has plenty of on street parking as well.
Chickerell Surgery has off-road parking outside of the practice, as well as lots of on-street parking around the village.
General Data Protection Regulation
When We Are Closed
If you require urgent medical assistance, which cannot wait until the surgery re-opens, please call 111. Calls to NHS 111 service are free both from landlines and from mobiles (although pay-as-you-go mobiles must have at least 1p credit).
You can get more information on the NHS 111 service by visiting www.nhs.uk/111
Community Urgent Care Centre
Our local Urgent Care Centre is located at Weymouth Hospital, Melcombe Avenue, DT4 7TB. Phone number 01305 762541, Open 7 days a week, 08:00 – 20:00pm.
You can be treated at the Urgent Care Centre with minor injuries and urgent medical problems like fractures, minor burns, infected wounds, asthma attacks or chest infections.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
(Site updated 02/04/2020)